GOOD489 reviews on
Willia Marks2024-02-08They fixed my car and gave me a loaner car for a week. Gave a 3yr warranty for the work they did.
Lisa Barrow2024-02-01Very nice and good person
Clark Bennett2024-01-30I just made my first, but not last, visit to the excellent Milstead Service Center in Conroe. From start to finish it was an positive experience. My car was taken care of promptly while I waited. The modern shop is visible from the reception area and is showroom clean. A customer can observe the busy competent technicians and imagine they are whistling while they work.
H I2024-01-15Short: shop agreed to refund, "Card machine doesn't work it will be processed in a day or two" I left. They called back and said we changed our minds. EDIT: I returned and was given a bill for 580$ diagnostic work, I discussed this with John and after about ten minutes of him acting like I was the most annoying person in the world, we agreed that the simple diagnostics I was given didn't actually require the two hours I was charged for. giving that I left specific instruction with the vehicle and clarified these an additional time when they called. He attempted to run my refund on the machine but told me there was a problem with it so he would send the refund to accounting. Two hours later I received a call from John stating that they listened to recording of our calls and determined that I had NOT authorized two hours of work, only one potential hour and they would not be issuing a refund as was previously agreed. John recognized that they were not following through on what they agreed to and told me there was nothing they could do. ORIGINAL: After a recent bad experience with a shop I went to these guys knowing that they were a family business that's been around a while, tech was super friendly, and she gave me a rough but accur
Jaime Villarreal2024-01-09Excellent Customer Service. John kept me informed every step of the way. Tech did an outstanding job on the repairs . Thumbs up. I highly recommend them.
Kelly Lane2024-01-04Shame on Milstead. I had my a/c coils cleaned, and so now a/c doesn't work. I had my water pump screen reattached, now water pump doesn't work. This place charged me an exorbitant amount of money and now I need to spend more money to fix what they caused. In response to your response, I had my a/c coils cleaned, the facia on the slide fixed, the water pump screen fixed and the footboard of the couch fixed. You had the rv in service for two weeks and I was charged $699. There were other items I asked for a quote for that I declined because the prices were so high. So no, I this was not just in for diagnostics. I was also told by Matt that my roof needed resealing (which was supposedly already done by Milstead last year) / Thurman. When I took it to another repair company, they stated no seal was done.
Pamela Koudelka2023-12-12Matt was very helpful to work with.
Jay Fire Fighter2023-11-30Very good service. Easy to get an appointment they got me in and gave me a decent price on my tires & an oil change for my RV. They got it done in 1 day. They have a very nice waiting room with comfortable couches a fancy coffee machine and free water bottles. Thank you to John and his team.
Karen Pawlowski -TX2023-11-30Thank you Cameron for towing my car from College Station back to the dealership in Conroe. He was such a kind, helpful man and I sincerely appreciate the excellent service and assistance.
Macy T.2023-11-24Recently got our tires replaced and inspection on our motorhome. Great staff and service. We had to stay 1 night and they were very accommodating. We were hooked up to water and electricity for the night. This is the only place I trust to take care of RV. Thank you.
