Our History

Since we opened our doors in 2004, we've been working hard to establish our reputation as the best place for vehicle services in Conroe and surrounding areas. A family business, with family values, Milstead Service Center's team is focused to deliver an exceptional customer service experience for every visit.

Whether you are local or on the road, need RV services or simple auto repairs, we're always here to help. Your satisfaction is our top priority. If you are looking for a new shop to call home, or one of our valued established customers, we look forward to being the shop that cares. Come see us today!

Meet the Leaders

Owners Mark and Stephanie Milstead have lived and worked in Montgomery county for over 35 years. Mark has had a passion for the automotive business since childhood. Mark values working with employees and interacting with customers.

Stephanie enjoys the marketing and administration side of the business. She balances both a busy work schedule with many local volunteer activities, and has many charity board member responsibilities.

Andrew Milstead, Mark and Stephanie's son has grown up in the business and is responsible for the strategic direction of the company. He is equally comfortable working in the field or boardroom leading the company's growth in automotive and other related interests.

Ben Miles, tenured General Manager, manages the day-to-day operations of a very busy, diversified Service Center. Not one but three businesses, Ben easily balances the support team for RV, truck and auto services.

Great Things Our Clients Say

 

GOOD
489 reviews on
Willia Marks
Willia Marks
2024-02-08
They fixed my car and gave me a loaner car for a week. Gave a 3yr warranty for the work they did.
Lisa Barrow
Lisa Barrow
2024-02-01
Very nice and good person
Clark Bennett
Clark Bennett
2024-01-30
I just made my first, but not last, visit to the excellent Milstead Service Center in Conroe. From start to finish it was an positive experience. My car was taken care of promptly while I waited. The modern shop is visible from the reception area and is showroom clean. A customer can observe the busy competent technicians and imagine they are whistling while they work.
H I
H I
2024-01-15
Short: shop agreed to refund, "Card machine doesn't work it will be processed in a day or two" I left. They called back and said we changed our minds. EDIT: I returned and was given a bill for 580$ diagnostic work, I discussed this with John and after about ten minutes of him acting like I was the most annoying person in the world, we agreed that the simple diagnostics I was given didn't actually require the two hours I was charged for. giving that I left specific instruction with the vehicle and clarified these an additional time when they called. He attempted to run my refund on the machine but told me there was a problem with it so he would send the refund to accounting. Two hours later I received a call from John stating that they listened to recording of our calls and determined that I had NOT authorized two hours of work, only one potential hour and they would not be issuing a refund as was previously agreed. John recognized that they were not following through on what they agreed to and told me there was nothing they could do. ORIGINAL: After a recent bad experience with a shop I went to these guys knowing that they were a family business that's been around a while, tech was super friendly, and she gave me a rough but accur
Jaime Villarreal
Jaime Villarreal
2024-01-09
Excellent Customer Service. John kept me informed every step of the way. Tech did an outstanding job on the repairs . Thumbs up. I highly recommend them.
Kelly Lane
Kelly Lane
2024-01-04
Shame on Milstead. I had my a/c coils cleaned, and so now a/c doesn't work. I had my water pump screen reattached, now water pump doesn't work. This place charged me an exorbitant amount of money and now I need to spend more money to fix what they caused. In response to your response, I had my a/c coils cleaned, the facia on the slide fixed, the water pump screen fixed and the footboard of the couch fixed. You had the rv in service for two weeks and I was charged $699. There were other items I asked for a quote for that I declined because the prices were so high. So no, I this was not just in for diagnostics. I was also told by Matt that my roof needed resealing (which was supposedly already done by Milstead last year) / Thurman. When I took it to another repair company, they stated no seal was done.
Pamela Koudelka
Pamela Koudelka
2023-12-12
Matt was very helpful to work with.
Jay Fire Fighter
Jay Fire Fighter
2023-11-30
Very good service. Easy to get an appointment they got me in and gave me a decent price on my tires & an oil change for my RV. They got it done in 1 day. They have a very nice waiting room with comfortable couches a fancy coffee machine and free water bottles. Thank you to John and his team.
Karen Pawlowski -TX
Karen Pawlowski -TX
2023-11-30
Thank you Cameron for towing my car from College Station back to the dealership in Conroe. He was such a kind, helpful man and I sincerely appreciate the excellent service and assistance.
Macy T.
Macy T.
2023-11-24
Recently got our tires replaced and inspection on our motorhome. Great staff and service. We had to stay 1 night and they were very accommodating. We were hooked up to water and electricity for the night. This is the only place I trust to take care of RV. Thank you.